Terms of service

Terms of Service

Last Updated: September 5, 2026

Welcome to Shadys Store (shadys.store). These Terms of Service govern your use of our website and your purchase of products from Shadys Store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Shadys Store

Shadys Store operates an online retail store offering clothing, jackets, leather products, and related fashion items to customers in Pakistan.

Throughout these Terms, the words "we," "us," and "our" refer to Shadys Store. The words "you" and "your" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of the website.
Copy, reproduce, modify, or distribute our website content without permission.
Use our website in a way that could damage, disable, or impair its functionality.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, prices, and other product information displayed on our website are accurate.

However, actual colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order is the price displayed at the time you complete your purchase, unless an obvious pricing error has occurred.

Any applicable shipping charges will be displayed during checkout.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may contact you to confirm your order details, including your name, phone number, address, product selection, and payment method.

We reserve the right to refuse, cancel, or limit an order for reasons including:

Product availability
Incorrect pricing or product information
Incorrect or incomplete customer information
Suspected fraudulent activity
Delivery limitations
Other circumstances that prevent us from fulfilling the order

If we cancel a prepaid order, any eligible payment will be handled according to our applicable refund policy.

6. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

Full name
Phone number
Delivery address
City
Province
Postal code, where applicable
Email address, where applicable

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

7. Payment

We accept the payment methods displayed on our website at checkout.

For Cash on Delivery orders, payment must be made to the courier upon delivery where COD is available.

We reserve the right to change or discontinue payment methods without prior notice.

8. Shipping and Delivery

We currently offer shipping within Pakistan.

Estimated delivery times and shipping charges are described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by courier delays, weather, public holidays, remote locations, incorrect addresses, or circumstances beyond our reasonable control.

For more information, please review our Shipping Policy.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Before purchasing, customers should review the applicable return, exchange, size, and refund conditions.

Where a product is eligible for return or exchange, customers must follow the instructions provided in our Return & Refund Policy.

10. Intellectual Property

All content on shadys.store, including but not limited to:

Product photographs
Images
Logos
Brand names
Graphics
Website design
Text
Product descriptions
Videos

is owned by or licensed to Shadys Store unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without our prior written permission.

11. Third-Party Services and Links

Our website may use third-party services, payment providers, courier services, analytics tools, or other external services.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Shadys Store will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.